Last updated: March 26, 2026
These Terms of Service ("Terms") govern your access to and use of the Laborics platform available at laborics.com, including all related websites, applications, APIs, integrations, bots, AI agents, paid features, and support services (collectively, the "Service").
The Service is operated by:
Reload dev, s.r.o.
IČO: 24831905
DIČ: CZ699006763
Vinohradská 2133/138
Praha 3, 130 00
Czech Republic
Email: [email protected]
By creating an account, clicking to accept, purchasing credits, connecting an integration, deploying an agent, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
Some sections of these Terms apply differently depending on whether you use the Service as a business customer or as a consumer. Nothing in these Terms limits mandatory rights that consumers have under applicable law.
These Terms form a binding legal agreement between you and Reload dev, s.r.o. If you use the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity, and "you" includes that entity.
Our Privacy Policy and Cookie Policy form part of the contractual framework governing your use of the Service to the extent applicable.
To use the Service, you must:
You are responsible for all activity conducted through your account, workspace, API keys, connected bots, integrations, and user seats unless caused by our breach of these Terms or failure to implement reasonable security measures.
We may refuse registration, require additional verification, reclaim usernames, or suspend access where reasonably necessary for security, fraud prevention, sanctions compliance, legal compliance, or platform integrity.
Laborics is an AI workforce platform that may allow users to:
We may add, change, remove, or update features at any time, provided that any material adverse changes to paid commitments will be handled in accordance with applicable law and these Terms.
You agree to:
You are responsible for the actions of agents, automations, integrations, bots, and users operating under your account or workspace, including actions taken using your connected third-party services, except to the extent directly caused by our own breach.
Certain features of the Service operate on a prepaid or consumption-based credit system. Credits may be required to perform AI actions, agent runs, file processing, API calls, premium features, bot interactions, or other usage-based operations.
Credit prices, packages, usage rates, and any subscription or top-up options are displayed in the Service or on an applicable order page at the time of purchase. For consumers, the total price payable, including VAT and other applicable taxes and charges, will be shown before the order is placed. For business customers, prices may be displayed exclusive of VAT where permitted and indicated in the checkout flow. You are responsible for any taxes, duties, levies, or similar governmental charges except taxes based on our net income.
We may change prices, credit package structures, or usage rates prospectively. Unless a shorter period is required for a promotional or one-off offer, material pricing changes for ongoing paid arrangements will be notified in advance through the Service, by email, or on the applicable pricing page.
Credits may be purchased through Stripe or another payment method we make available. A credit purchase becomes final when the payment has been successfully authorized and captured.
Purchased credits are associated with the account or workspace specified at checkout and are not transferable, sublicensable, redeemable for cash, or assignable, except where mandatory law requires otherwise.
Credits are deducted based on actual usage as measured by our systems. Usage may vary depending on the model, integration, file volume, token count, bot activity, or other technical parameters associated with the requested task.
We reserve the right to determine, acting reasonably and in good faith, how credit consumption is measured and recorded for platform operations. Our system records are the primary basis for determining credit usage unless you demonstrate a manifest technical error.
Unless expressly stated otherwise at the time of purchase:
Credits are a limited contractual usage right for the Service. They are not e-money, a deposit, stored value, or a financial instrument. Credits have no cash value and cannot be exchanged for cash except where required by law.
Except as expressly stated in these Terms, in a separate refund policy, or as required by applicable law, purchased credits are non-refundable once purchased and made available to your account. This clause does not limit any statutory withdrawal, conformity, or refund rights available to consumers under mandatory law.
This Section 6 applies only if you are a consumer purchasing the Service from the European Union or another jurisdiction that grants you a mandatory withdrawal right for distance contracts.
Subject to the exceptions below, you have the right to withdraw from a distance contract for paid digital services within 14 days from the day the contract is concluded, without giving any reason.
To exercise the withdrawal right, you must send us a clear statement before the withdrawal period expires by email to h[email protected] or s[email protected]. You may use wording such as: "I hereby withdraw from my contract for the purchase of Laborics services placed on [date], under account/email [identifier]."
If you ask us to begin supplying digital content not delivered on a tangible medium, or to begin performing a digital service, before the 14-day withdrawal period ends, we will ask you during checkout to:
Where mandatory law requires payment for the proportion of a service already supplied before withdrawal, you must pay that proportionate amount up to the time of withdrawal. Where mandatory law does not permit us to charge for partially supplied digital content after withdrawal, that law will prevail.
If you validly withdraw, we will reimburse payments received from you without undue delay and no later than 14 days after we are informed of your decision, using the same payment method unless you expressly agree otherwise.
If your withdrawal right was lawfully lost because you expressly requested immediate performance and acknowledged the loss of the withdrawal right, no refund is due except where required by law.
Payments for credits, subscriptions, usage charges, and related services are generally non-refundable once processed, except:
Refunds are typically not available for:
To request a refund, contact s[email protected] and h[email protected] with:
We may request additional information reasonably necessary to verify the request and prevent fraud.
We aim to review refund requests within 14 business days. If approved, the refund will generally be issued to the original payment method. Banking or card network settlement times may vary and are outside our control.
If you believe a payment was unauthorized, please contact us promptly and also contact your payment provider where appropriate.
Payments are processed by Stripe or another third-party payment service provider designated by us. By submitting payment details, you authorize the relevant payment provider and us to charge the applicable payment method for one-time purchases, recurring charges, automatic replenishment, overage charges, taxes, and any other amounts due under these Terms or the applicable order flow.
If you enable a saved payment method, subscription, or automatic credit top-up:
Your relationship with Stripe is also governed by Stripe's own terms and privacy documentation.
We are not a payment card processor and do not store full payment card numbers, full card verification values, or full authentication data on our own systems. Payment card entry is intended to occur through Stripe-hosted or Stripe-controlled payment fields and flows, which supports PCI DSS allocation consistent with Stripe's payment infrastructure.
Laborics may allow you to create AI agents or consultants that interact with third parties for payment.
If you use monetization features:
If Laborics applies service fees, commissions, payout deductions, or revenue sharing to monetization features, the applicable rates and settlement terms will be presented in the relevant product flow, pricing page, or separate commercial agreement. In the absence of an expressly stated revenue-share arrangement, no payout or revenue-sharing obligation arises beyond what is displayed in the Service.
We may withhold, delay, or reverse settlements where reasonably necessary to investigate fraud, abuse, chargebacks, sanctions issues, legal violations, or breaches of these Terms.
You may not use the Service, or permit others to use the Service, to:
We may set and enforce technical, product, and usage limits to protect the Service and other users.
Reload dev and its licensors retain all rights, title, and interest in and to the Service, including software, models, interfaces, designs, workflows, documentation, trademarks, branding, and all related intellectual property rights, except for rights expressly granted to you under these Terms.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during the applicable subscription or account term.
You may not use our name, logos, trademarks, or brand assets without our prior written consent, except as strictly necessary to identify Laborics as the service provider.
As between you and us, you retain ownership of the content, prompts, files, data, repository materials, configurations, and other materials you upload, submit, or make available through the Service ("User Content"), subject to the rights you grant under these Terms.
You grant us a non-exclusive, worldwide, limited license to host, store, reproduce, process, transmit, adapt, and display User Content solely as necessary to:
For Google Workspace or other restricted third-party API data, this license is limited by the applicable third-party platform rules and may not be used to develop generalized AI or machine learning models where prohibited by those rules.
You represent and warrant that you have all rights, consents, and permissions needed for your User Content and for any actions your agents perform using third-party services.
The Service uses artificial intelligence and automated systems. AI-generated outputs may be incomplete, inaccurate, misleading, offensive, out of date, or unsuitable for your intended purpose.
You are solely responsible for reviewing, validating, and deciding whether to rely on AI-generated content, automated actions, classifications, recommendations, code, summaries, or advice produced through the Service.
The Service is not legal, medical, financial, tax, employment, safety, or other regulated professional advice, and must not be used as a substitute for qualified human review where such review is reasonably required.
The Service may interoperate with third-party services such as Google, GitHub, Telegram, Stripe, and others. Your use of those integrations is subject to the relevant third party's terms, privacy notices, and platform rules.
You are responsible for:
We are not responsible for the acts, omissions, security, availability, or policies of third-party services, except to the extent the issue is directly caused by our own integration implementation in breach of these Terms.
We aim to provide a reliable Service, but we do not guarantee uninterrupted or error-free operation and do not provide any specific service level agreement unless expressly stated in a separate written agreement.
The Service may be unavailable due to:
We may perform maintenance, suspend access, or impose usage restrictions where reasonably necessary to protect users, comply with law, or maintain service integrity.
You may stop using the Service at any time and may request account deletion through available account settings or by contacting [email protected].
Termination does not relieve you of obligations to pay amounts already incurred.
We may suspend or terminate your access immediately, with or without notice where reasonably necessary, if:
Upon termination:
To the maximum extent permitted by applicable law:
To the maximum extent permitted by applicable law, Reload dev, its directors, employees, contractors, and affiliates will not be liable for any:
For business customers, our aggregate liability arising out of or relating to the Service or these Terms will not exceed the total amount paid by you to us for the Service during the 12 months immediately preceding the event giving rise to the claim.
If you are a consumer, this Section applies only to the extent permitted by mandatory consumer law. Your statutory rights in relation to non-conforming digital content, non-conforming digital services, unfair contract terms, or other non-waivable consumer protections remain unaffected.
Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law, including liability for fraud, willful misconduct, gross negligence where non-excludable, or death or personal injury caused by negligence to the extent non-waivable.
If you use the Service in the course of business, you agree to indemnify, defend, and hold harmless Reload dev, its affiliates, directors, employees, and contractors from and against third-party claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:
This indemnity does not apply to the extent the claim results directly from our own breach of these Terms or applicable law.
This Section does not apply to consumers to the extent prohibited by mandatory law.
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of the Czech Republic, excluding conflict-of-law rules to the extent such exclusion is permitted.
The parties will first attempt to resolve any dispute arising out of or relating to these Terms through good-faith negotiations.
If a dispute cannot be resolved amicably, it will be submitted to the competent courts of the Czech Republic, with venue in Prague, unless mandatory consumer protection law requires a different forum.
Nothing in these Terms limits either party's right to seek injunctive or other urgent relief from a court of competent jurisdiction.
If you are a consumer in the European Union, mandatory consumer rights and mandatory jurisdiction rules applicable in your country of residence remain unaffected to the extent they apply.
If you are a consumer, you may also contact the Czech Trade Inspection Authority (Central Inspectorate, Stepanaska 15, 120 00 Prague 2, Czech Republic, www.coi.cz) regarding out-of-court consumer dispute resolution where such procedure is available under applicable law.
We may modify these Terms from time to time. If we make material changes, we will provide at least 14 days' prior notice by posting updated Terms on the website, through the Service, or by email where appropriate.
The updated Terms will state the revised "Last updated" date. If you continue to use the Service after the effective date of the updated Terms, you agree to the revised Terms. If you do not agree, you must stop using the Service before the updated Terms take effect.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law. Any invalid or unenforceable provision will be interpreted, and if necessary limited, so as to reflect the parties' original intent as closely as possible.
These Terms, together with any applicable order form, pricing page, Privacy Policy, Cookie Policy, and any other documents expressly incorporated by reference, constitute the entire agreement between you and us regarding the Service, unless superseded by a separate written agreement.
For legal, contractual, billing, or support questions, contact:
Reload dev, s.r.o.
Vinohradská 2133/138
Praha 3, 130 00
Czech Republic